🤖

Salesforce Certified AI Associate

Beginner

An entry-level credential covering AI fundamentals, ethical AI use, and how Salesforce's Einstein and Agentforce products apply artificial intelligence across the CRM.

65%

Passing score

70 min

Exam duration

Exam questions

15h

Study estimate

Topic Exams

Named exams are a Premium feature

Upgrade to Premium for structured Practice Exams and Topic Exams with retake tracking, plus unlimited practice questions — or buy just this certification.

Upgrade to Premium

Topics covered

AI Fundamentals

17%

AI Fundamentals

Core AI/ML concepts: models, training data, bias, and generative AI basics.

35Q

AI Capabilities in CRM

AI in Salesforce

Overview of Einstein features and where AI shows up across Sales, Service, and Marketing Cloud.

16Q

Ethical Considerations of AI

39%

Responsible & Ethical AI

Bias, transparency, accountability, and Salesforce's Trusted AI Principles.

80Q

Data for AI

36%

Data for AI

Why data quality and readiness matter for reliable AI outcomes.

37Q

Einstein Trust Layer Basics

High-level introduction to how Salesforce secures data used by generative AI.

37Q