Salesforce Certified Administrator

Intermediate

The foundational Salesforce credential covering org setup, security, data management, automation, and reporting for declarative administrators.

65%

Passing score

105 min

Exam duration

Exam questions

40h

Study estimate

Topic Exams

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Topics covered

Data and Analytics Management

17%

Data Management

Import/export, deduplication, and data quality tools.

15Q

Analytics: Reports & Dashboards

Report types, filters, and dashboard components.

21Q

Configuration and Setup

15%

Organization Setup & Configuration

Company settings, business hours, fiscal year, and UI configuration.

User Setup, Security & Access

Profiles, roles, permission sets, sharing rules, and org-wide defaults.

40Q

Object Manager and Lightning App Builder

15%

Standard & Custom Objects

Object relationships, fields, page layouts, and record types.

31Q

Automation

15%

Workflow & Process Automation

Flow Builder, approval processes, and automation tools.

26Q

Sales and Marketing Applications & Service and Support Applications

20%

Sales & Service Applications

Opportunities, leads, cases, and support processes.

59Q

Productivity and Collaboration

10%

Activities & Productivity

Tasks, events, and productivity tools.

Agentforce

Enabling Agentforce, Agent Builder basics, standard agents, grounding, and the Einstein Trust Layer.

15Q